1. About These Terms

These terms apply when you join the Coral Cove Club, purchase books or printed materials, give a child's place, or become a Friend of Coral Cove.

The services are provided by StoryQuest Ltd, trading as Kate Markland and The Adventures of Gabriel.

Registered Office: Empress Business Centre, 380 Chester Road, Manchester M16 9EA, United Kingdom

Company Number: 16741202

2. Coral Cove Club Membership

Explorer – Free Membership

Explorer members receive access to the free resources and emails described on the Club website.

You may leave the free membership at any time.

Adventurer – $29 per Month

Adventurer membership includes the benefits described on the Coral Cove Club page, including:

The weekly Coral Cove story

Opportunities to vote on what happens next

The Create Your Own Story workshop

The monthly printed Platy Press magazine

Other membership benefits described on the Club page

The printed Platy Press is included in the $29 monthly Club membership price, without an additional magazine subscription charge.

3. Membership Renewals and Cancellation

Paid membership renews automatically each month until cancelled.

We will notify members before any price change. Founding members retain their founding price under the founding membership offer.

You may cancel at any time through your account or by emailing [email protected]

After cancellation, membership access remains available until the end of the period already paid for.

4. Your 14-Day Cancellation Rights

You have 14 days from joining to cancel your membership.

If you request immediate access during checkout and expressly agree to begin receiving the service during the cancellation period, any refund will be calculated according to the service already provided and any applicable costs for printed Platy Press issues already dispatched, subject to your statutory rights.

5. Children's Stories and Participation

Children's contributions to the weekly shared story may become part of the Coral Cove storytelling world.

Children retain ownership of their own original stories.

A child's own work will not be published without written permission from their parent or guardian.

6. Books and Printed Products

Estimated delivery times are displayed during checkout.

If an item arrives damaged, incorrect or faulty, please contact us. We will arrange an appropriate replacement or refund in accordance with your consumer rights.

You may cancel an order for eligible, unpersonalised items within 14 days of delivery.

Please notify us at [email protected] and return the items within 14 days of your cancellation notification.

Return postage for a change-of-mind cancellation is the customer's responsibility. We cover the relevant return costs where an item is faulty or incorrect.

Refunds will be issued within the applicable statutory timeframe.

Personalised products, including books with custom bookplates or dedications, are generally excluded from change-of-mind cancellations, but your statutory rights for faulty or misdescribed items remain unaffected.

7. Give a Child's Place

A child's place costs £40, as specified in this policy draft.

Your contribution supports a named class.

If that class cannot proceed, we will offer to transfer the support to another class or provide a refund.

8. Friends of Coral Cove Sponsorship

A Class, A School and A Bridge sponsorship arrangements are confirmed through separate written sponsorship agreements.

If a supported class or school cannot proceed, we will offer to transfer the unused support to another school you approve or refund the unused portion.

Sponsorship is not a charitable donation.

StoryQuest Ltd is not a charity, and Gift Aid does not apply.

9. Intellectual Property

The Coral Cove world, characters and associated materials are protected intellectual property belonging to StoryQuest Ltd and Gabriel, subject to the ownership arrangements confirmed by the parties.

Club members may use the provided materials at home and in participating classrooms for their intended personal or educational purposes.

Materials must not be reproduced, sold or distributed publicly without permission.

10. Speaking Engagements

Speaking engagements and keynote bookings are confirmed in writing and are subject to their own agreed booking terms.

11. Pricing and Currency

Coral Cove Club membership prices are displayed and charged in US dollars.

Your bank or payment provider may apply currency conversion charges.

Book and sponsorship prices are displayed in pounds sterling.

Applicable VAT treatment will be shown where required.

12. Our Responsibilities

We aim to provide all products and services with reasonable care and skill.

Nothing in these terms limits or removes your statutory consumer rights.

13. Questions and Complaints

Email [email protected] with any questions or complaints.

We aim to respond within five working days.

14. Governing Law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply.