1. Who We Are

StoryQuest Ltd (company number 16741202), trading as Kate Markland and The Adventures of Gabriel ("we", "us", "our"), operates the following websites and services:

katemarkland.com

theadventuresofgabriel.com

The Coral Cove Club

Our registered office is Empress Business Centre, 380 Chester Road, Manchester M16 9EA, United Kingdom.

We are the data controller responsible for the personal information described in this policy.

ICO Registration Number: [TO BE CONFIRMED]

Privacy Enquiries: [email protected]

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2. What Information We Collect

We collect only the information needed to provide our services.

Parents and carers: Names, email addresses, postal addresses and information needed to administer memberships, fulfil orders and communicate with families.

Children: First names, age groups and the ideas, votes and stories they choose to share through the Club. We do not ask children for their surnames, photographs, schools or home addresses. Children do not appear on screen during Club activities.

Schools: Teachers' names, school contact information and class contributions required to deliver storytelling activities.

Sponsors and Friends: Names, business information, sponsorship details and preferred forms of recognition.

Speaking enquiries: Names, organisations, event details and contact information.

Payments: Payments are processed by our payment provider. We do not see or store complete payment card details.

3. Children's Privacy

Protecting children is central to how Coral Cove operates.

Children participate through a parent, carer or teacher who provides the required permission.

Ideas contributed to the weekly shared Coral Cove story may become part of that story, credited by first name or class.

A child's own original story remains theirs and is only published with written parental permission.

We follow the principles of the ICO's Children's Code, including high privacy settings by default.

We do not use children's personal information for marketing.

4. Why We Use Your Information

We process personal information for the following purposes and lawful reasons:

Contract: To provide memberships, products and services that you have requested or purchased.

Consent: Where required, including publishing children's stories or sending marketing communications.

Legitimate interests: To operate, administer and improve our services responsibly.

You may withdraw consent at any time.

5. Who We Share Information With

We share information only with service providers needed to operate our activities, including:

Website and email platforms

Course and membership platforms

Payment processors

Printing and fulfilment partners

Postal and delivery services

Some service providers are based in the United States, and some team members work from Pakistan.

Anyone authorised to access personal information is required to maintain confidentiality. International transfers are protected using appropriate safeguards required by UK law, such as the UK International Data Transfer Agreement.

We never sell your personal information.

6. How Long We Keep Information

We keep personal information while you remain a customer or member and afterwards for as long as necessary to meet our legal and operational obligations.

Relevant accounting records may be kept for up to six years, subject to confirmation of the applicable retention requirements.

Children's stories can be deleted on request unless already published with permission, subject to any applicable legal obligations.

7. Your Rights

Under applicable data protection law, you may have the right to:

Access your personal information.

Request correction of inaccurate information.

Request deletion of information.

Object to certain processing.

Withdraw consent where processing depends on consent.

To make a request, email [email protected]

If you are unhappy with our response, you can complain to the Information Commissioner's Office at https://ico.org.uk.

8. Automated Decisions

We do not make decisions about you or your child solely through automated processing.

We do not profile children.

9. Marketing Communications

You can unsubscribe from marketing emails using the unsubscribe link provided in each message.

10. Contact Us

StoryQuest Ltd

Empress Business Centre, 380 Chester Road, Manchester M16 9EA, United Kingdom

Email: [email protected]

Company Number: 16741202